27.12.2021 10:36	Falsch	Abgeschlossen	DHL Tracking ohne Premium CY292937900DE 	Heike Jahn 
DHL Tracking ohne Premium CY292937900DE
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Sonntag, 20. Februar 2022 03:34
An: Hellmann Versand Shop <info@hellmannversand-shop.de>
Betreff: Re: Ihre Bestellung wurde versendet.

Hello 

Please can you help with tracking this parcel that you shipped on the 28th December 2021.  I have still not received it and the tracking advice says it is still waiting for international departure. 

Thank you 

Adrienne Lind 
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Dear Mrs. Lind,

your order was packed and handed over to DHL on 28.12.2021. 

According to DHL, the package was transported to Australia by sea. We have spoken with the shipping company, and according to their information, the transport to Australia takes longer than 50 working days. 

We ask you to be patient for approx. 2 weeks. If the package has still not arrived, we can make a follow-up request after this time. 


kind regards